We cannot offer returns or exchanges on any Hello Undies which have been opened. This is because we cannot resell products that have been handled by customers in any way.
Please read our size guide carefully and use the measurement chart before purchasing.
If you have bought multiple pairs of Hello Undies and tried one and decided it’s not the right size, you can return the unopened boxes for an exchange or refund (excluding shipping).
If you have any questions or concerns, please reach out to our amazing team at firstname.lastname@example.org