Our aim is to get your order to you as soon as possible but due to the pandemic there's a hell of a lot of shipping delays out there, friends. Please expect delays.
We aim to dispatch within 48 hours (Monday to Friday).
NZ Shipping FREE over $70.00
Tracked Courier (1-4 Business Days): $8.00
Rural Shipping (3-6 Business Days): $10.00
Economy (10-20 Business Days): $15.00
DHL Express (5 - 10 Business Days): $19.00 NZD
China, Hong Kong SAR, Japan, Malaysia, Singapore, South Korea, Bangladesh, Bhutan, Brunei, Cambodia, India, Indonesia, Laos, Macao SAR, Myanmar (Burma), Nepal, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand, Vietnam
DHL EXPRESS (5 - 10 Business Days): $35.00 NZD
Europe & UK*
Belgium, Denmark, Finland, Germany, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Serbia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, France, Lithuania, Austria, Croatia, Estonia, Greece, Hungary, Jersey, Slovakia
Economy (20 - 30 Business Days): $25.00 NZD
DHL Express (5 - 10 Business Days): $35.00 NZD
DHL Express (8 - 15 Business Days): $42.00 NZD
Cook Islands, Fiji, Kiribati, New Caledonia, Niue, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu
DHL Express (5 -10 Business Days): $35.00 NZD
Rest Of World*
Brazil, Mauritius, Israel, Saudi Arabia, Turkey, South Africa, Mexico
Economy (20 - 30 Business Days): $40.00 NZD
DHL Express (8 - 15 Business Days): $90.00 NZD
We cannot refund any Hello Cups, Hello Liners or Hello Go which have been used or if the packaging has been opened.
If for some reason we've managed to muddle up your order, send us an email to firstname.lastname@example.org and we'll sort it out pronto.
We take quality control seriously but if for some reason you think a faulty product has sneakily slipped under our radar, please contact us within 60 days at email@example.com so we can sort it out.
We want your decision to purchase Hello Period products to be the best move you've ever made. Please check our size guides before you purchase and if you need any additional advice before or after you purchase, just send us an email – we love hearing from our customers: firstname.lastname@example.org.
*To all our international friends:
To our international friends - we strongly recommend selecting DHL express service. Covid-related freight issues continue and standard shipping is facing major delays that are outside of our control.
As the buyer you are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Vaginas and Periods 101
- Unit price
or make 4 interest-free payments of $11.49 NZD fortnightly with More info
Vaginas and Periods 101: A Pop-Up Book is a fun and creative way to learn more about vaginas, periods and the period care options out there - including menstrual cups and period undies!
It uses pop-ups and colourful graphics to normalise anatomy aesthetics and menstruation.
Great for pre-teens who are soon to get their period or for any young person wanting to know more about periods in general - this is the book we wish we’d had when we were growing up.
Authors Christian Hoeger and Kristen Lilla are licensed mental health therapists and sex educators, who saw a need to normalise menstruation.
“We want young people to feel comfortable in their bodies throughout puberty and into adulthood. Plus, we know not only girls/women menstruate so we've been very intentional to not use pronouns in the book and to include non-binary characters.”
It’s worth remembering that we don’t recommend buying your cup based on your flow alone. Instead, our sizing is based on fitness and age.
Take our size quiz to work out which Hello Cup best suits you.
HELLO CUP SIZE BREAKDOWN
Our XS is our smallest, softest cup. It’s the perfect choice for teenagers, petite users or those who prefer a ‘mini’ tampon.
Our S/M is our ‘one size fits most’ menstrual cup. We recommend it for users under 35 – regardless of whether they have had children or not.
Our L (L for ‘Lovely’) is best for those over 35 who feel their pelvic floor is not what it used to be.
It’s worth noting that we find physically fit people are often best suited to the S/M regardless of age. If you’re uncertain, Hello Double Boxes are a great option to help you find which size works best for you. Many people find they can wear two sizes.
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